SHIPPING POLICY

Processing Time
Orders are processed within 1–3 business days after payment confirmation. Custom or personalized items may take additional time (we will notify you).

Shipping Methods & Delivery
We ship worldwide via reliable carriers. Estimated delivery times:

  • Domestic (China): 3–7 business days

  • International: 7–20 business days (depending on destination and customs)

Shipping Costs
Shipping fees are calculated at checkout based on weight, destination, and selected method. Free shipping may be offered for orders above a certain amount (see promotions).

Customs & Duties
International orders may be subject to import duties, taxes, or customs fees, which are the buyer's responsibility. We are not responsible for delays caused by customs.

Order Tracking
Once shipped, you will receive a tracking number via email. Please check your spam folder if you do not see it.

Incorrect Address – Please double‑check your shipping address. We are not responsible for orders delivered to an incorrect address provided by the customer.